Edit:
I went back to the florist on Saturday to fix the arrangement and it came out beautiful. The florist was nice and the changes were made without any extra cost. My mother loved it.
I've added a picture of the new arrangement and the standard version of the Teleflora Send Sunshine Bouquet, since I didn't do that last time.
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Original rating: 2
I decided to buy flowers for Mother's Day from Marivels. I was a bit apprehensive because I've never bought flowers from here but the reviews from other people looked promising.
When I went to pick the flowers up from the store, I was in a bit of rush and didn't really take the time to look at the flowers properly. Once I got home, it was hard to not be disappointed with what I got.
I ordered the Teleflora Send Sunshine Bouquet because yellow is my mom's favorite color. The flower arrangement was described as "Yellow spray roses, yellow alstroemeria, green carnations, miniature yellow carnations and green button spray chrysanthemums are arranged with grevillea and variegated pittosporum. Delivered in Teleflora's Vintage Butterfly Cube".
The arrangement I got had light green alstroemeria, no minature yellow carnations, no green carnations, and no grevillea. They also put in this green puff ball-like plant, which was a bit jarring to look at.
Additionally there was a bug-eaten leaf that was in the back of the arrangement, though that could be purely accidental.
I understand that certain flowers may be out of stock/out of season, however that should be communicated with the customer. While there's nothing inherently wrong with light green alstroemerias and green ball plants, that's not what I ordered nor what was advertised. The quality of the arrangement did not match the picture or the description of what was advertised.
