Get the Customer Support You Deserve

Via phone, chat, or email, Lovingly is here to help you succeed.

Real-Time Support | US-Based | No Extra Charges

Most florists are frustrated with just plain bad customer support.

Sick of pressing endless buttons without reaching an actual person?

Annoyed by “support” that is really just trying to sell you something?

Frustrated by email-only support, and waiting days for a response?

That’s not how valued clients should be treated.

That’s why Lovingly provides real-time, personalized, and friendly support.

We’re trained in the forgotten art of picking up the phone. With Lovingly, no question is too big or too small.

Our job is to help you succeed, and find you solutions.

When you call our US-based team, you know you’ll get help quickly and with a smile, so you have fewer hassles and more time to focus on what matters.

The Lovingly Partner Success team has a 96% customer approval rating.

Ready to work with a team that puts you first?

How It Works

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Contact Us

Easily get in touch with the team via phone, online chat, or email—whichever you prefer!

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We Help

We’ll help solve your problem, from account questions to names for your new cat (really!).

You Relax

With the attention you deserve and the support you need, you can enjoy a stress-free day.

Your customer service team is a joy to work with compared to some of the others we have dealt with. Even on Mother’s Day weekend, they were prompt and helpful.

Angela Phillips, From the Heart, Thunder Bay, ON

FAQs

You can call us at (800) 533-1787, email us at help@lovingly.com, or start a new chat from your Lovingly Account.

Absolutely not! As a Lovingly Partner, you get access to our top notch, real-time support as part of your services.

Yes! Support for Lovingly Account, POS, Store, Marketplace, Google Ads, and everything else we offer is all included.

While we can’t be there in-person, we can do the next best thing! Using a simple screen-sharing option, we can guide you through anything you need help with.

Our team is available from 9:00 AM through 7:00 PM Eastern Time, Monday through Friday, with extended support hours for busy holidays.

You've put up with bad customer support for long enough.

Ready to work with a team that really has your back?